Senior UX Researcher, Payments and Risk
Remote
Brooklyn
Full-time
Product, Design, and Research
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Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee whether a team member of Etsy, Reverb, Depop you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human
Job Description
What’s the role?
We are looking for a Senior UX Researcher to join Etsy’s Payments & Risk team.
As a Senior UX Researcher on Etsy’s Product Research team, you will work in partnership with product managers, designers, engineers, and alongside other researchers and data scientists to deliver insights that will craft the future of human commerce on Etsy.
This is a full-time position reporting to the Research Lead for all of Marketplace Services Product org and the base salary range will be 126,000-164,000 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
For this role, we are considering candidates based in the United States. You will have the option to work office-based, flex or remotely. Candidates living within commutable distance of the Etsy Brooklyn Hub, or within the San Francisco area, may be the first to be considered.
Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here.
What’s this team like at Etsy?
The Payments team at Etsy is committed to creating and maintaining a resilient, frictionless and scalable payments platform. Available in 43 countries, Etsy Payments enables buyers and sellers to transact in 19 currencies and offers 12 different methods to pay for items on our site. Through the use of our payments products and services, our buyers are enabled to purchase with ease and confidence and our sellers are empowered to manage and grow their businesses.T his team works across product, marketing, and business operations and is made up of key partners in Product, Design, Analytics, Engineering, Marketing, Business Ops, Member Services, and more.
What does the day-to-day look like?
Partner with team members to guide product development and refinement, drawing on expertise in user research and UX standards
Independently define project scope and apply appropriate methodologies to manage a research “portfolio” of foundational and evaluative insights
Conduct remote, on-site, and in-field user research studies with Etsy buyers and sellers
Share tangible findings and prioritized recommendations on a regular basis, to encourage marketplace health and drive Etsy’s business goals
Promote proven research methodologies for across the company
Manage third-party research vendors (e.g., research agencies, moderators) as needed
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.
Qualifications
Qualities that will help you thrive in this role are:
Demonstrating an in-depth understanding of a range of research approaches, balancing speed and precision
Experience conducting UX research, employing methods such as in-depth user interviews, contextual inquiry, journey mapping, participatory design, and usability testing
Experience leading research at different parts of the product development process, from discovery to delivery
Engaging storyteller and clear communicator, with the ability to hold your own in a meeting and present research findings with a customer-centric perspective
Ambitious, meticulous, and able to balance multiple projects at a time
Subject matter expertise and experience working on e-comm services, ideally payments services
Additional Information
What’s Next
If you’re interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you’d like. As we hope you’ve seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else — we want you to be like you! So tell us what you’re all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
For U.S. roles only:
Many Etsy roles are open to remote candidates, and you’ll be able to identify which ones within the location header of each job description. We’re open to remote hires from all U.S. states except Hawaii and Alaska.


Senior UX Researcher, Payments and Risk

Graphic Designer
North America (Remote)
NORTH AMERICA
MARKETING – MARKETING
REMOTE FULL-TIME
REMOTE
APPLY FOR THIS JOB
Percona is searching for a Graphic Designer with some front-end development experience to join our Communications team. We’re looking for a creative thinker that excels at visual storytelling. You value clean design and provocative thinking. You can simplify complex ideas, humanize technology, and deliver inspiring branding that resonates with our team, our company, and our customers. In short, you can deliver exceptional creative experiences.
With a background in B2B technology, a natural eye for design, and a passion for delivering ideas that connect with both technical and business audiences, you will be a valued member of our growing Marketing team. You have strong creative skills and a portfolio of work that demonstrates your passion for design and typography, color theory, layout, attention to detail, and creative process workflows. You have a positive, self-starter attitude with a desire to work in a fast-paced, low-ego environment.
This role is suited for an individual who has 3+ years of graphic design experience. The successful candidate will also possess excellent interpersonal, communication (verbal and written), and teamwork skills, as well as the ability and drive to manage multiple projects and work seamlessly across the company.
You’ll work as a part of a close-knit team of Marketing professionals and report directly to the Sr. Director of Brand and Communications.
What You Will Do
Prepare layout and designs following guidelines and brand styling
Maintain brand consistency and standards across all media
Create and deliver final artwork files and digital assets ready for reproduction, publishing, and localization.
Ensure all files and digital assets are saved, stored, organized, and named per the established processes and standards
Prepare all files for final output and maintain and check files for technical accuracyExecute the production work and be able to work with others to complete projects on time and to the highest quality.
Maintain production files, including fonts, images, logos and other artwork
Help refine and enforce brand guidelines, with usage consistency across the company
Design visual projects incorporating copy, innovative visual design, and brand assets, while being mindful of usability and web best practices
Ensure quality and consistency while delivering the best results
Collaborate internally and externally (agencies, partners, etc.) as needed
Manage a creative calendar to prioritize projects, while sticking with goals and meeting due dates
Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends
What You Have Done
3+ years of experience in B2B creative design (previous experience at a technology company a plus)
Proven ability to adapt design styles and apply branded style guides with consistency
Taken complex ideas and turned them quickly into something visual that can be used on various mediums
Proven track record of meeting deadlines and exceeding goals
Working knowledge of UX Design — Crafting design that elevates our brand and ensures a delightful experience via employing wireframes, visual and graphic designs, flowcharts, storyboards, site maps, and prototypes.
Comfortable working in a fast-paced and dynamic environment
Strong communication, conceptual thinking, typography skills and design skills
Proficiency in technical skills and tools needed to execute project work (e.g. Adobe Creative Suite, Adobe Animate, Keynote, Figma, Zoom, HubSpot, WordPress, etc.).
Created a portfolio of exceptional work that demonstrates brand consistency and creativity across all mediums such as web, social, video, print, and interactive.
High energy and a positive problem-solving attitude with the ability to work independently as well as in a team environment
What Will Make You Stand Out
Photo editing / manipulation, photography and video production
Experience with web design
Must be adaptable and able to work quickly under short deadlines
High level of attention to detail
Motion Graphic + GIF experience a plus
2D Digital and Print Production
Percona is a highly respected thought leader in the global open-source community. Our mission is to Keep Open Source Open. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB.
Percona is remote-only and globally dispersed – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.
Our staff receives generous benefits including flexible work hours and paid time off, all your equipment for your remote office, funds for career development (external training, certifications, conferences) and the opportunity to participate in an equity incentive plan.
If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a go-to in the open-source database space, let’s talk!
Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!


Graphic Designer

Designer, Email & Content Marketing
locations
Remote-USA
time type
Full time
job requisition id
P743030
About the team
Studio Z, Zillow’s in-house creative agency, is seeking an accomplished, self-starting design pro to orchestrate the visual work of our Content team. This team crafts informational and educational materials primarily for Zillow’s owned channels. This includes graphics, email series, landing pages, blog articles, and onsite messaging. As the Content Team’s main designer, you’ll be responsible for driving work that is visually inspiring and informational, while aligned to project briefs, brand identity, and Zillow’s platform-wide design systems.
Zillow is a collaborative place, and success in this role will require building partnerships with colleagues across Studio Z and Marketing. You’ll collaborate deeply with the team’s copywriters and content managers, working to convey accurate, effective information in forms beyond the written word. You’ll be joining a fun, close-knit team of dedicated creatives who are passionate about making the Zillow brand the best it can be while driving business results efficiently. We embody the Zillow Core Values of transparency, integrity, and putting customers first. To thrive in this role, you’ll also need a good dose of empathy, humility, and a sense of humor!
About the role
Design email series, landing pages, video graphics, data visualizations, GIFs, light animations, site graphics, and other deliverables in partnership with members of the Content team.
Develop a deep knowledge of Zillow’s brand identity and internal design systems. Ensure all work adheres to those systems as well as the latest accessibility standards.
Partner with UX and developer teams to expand our design systems when needed.
Present your designs in formal reviews to collaborators across the Marketing org, emphasizing your work’s thoughtfulness, creativity, and alignment to the brief and brand.
Bring visual ideas and design thinking to a team whose core expertise lies in written content, but which is highly receptive to new directions.
Partner with other designers and art directors in Studio Z on larger projects as needed and serve as a design leader within the studio.
This role has been categorized as a Remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.
In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $84,700.00 – $135,300.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
An expert design pro with at least 5-6 years of professional experience in email, digital design, UX, or other owned marketing channels.
A self-starting team member who will take ownership for moving quality work forward.
Ability to deliver pixel-perfect, on-brand designs with minimal oversight.
A kind, collaborative, fun colleague who enjoys mixing it up with other creatives and helping customers tackle problems.
A speedy, determined problem solver who is happy to do what it takes to get out high-quality work.
Required Tools: Figma, Adobe Creative Cloud, Google Slides. Experience with data visualization, animation, or Taxi for Email is a plus.
Note that while this is a remote position, you’ll be asked to travel domestically 2-3 times a year for in-person team events. (Don’t worry; they’re fun!)
If this sounds like you, please contact to us with a resume, cover letter, and a link to your portfolio of work.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and
world-class benefits
. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on
Glassdoor
and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME
100 Most Influential Companies
list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.


Designer, Email and Content Marketing

Graphic Designer
locations
Remote
time type
Full time
job requisition id
R-105931
Job Posting:
Ferguson is looking for a talented
Graphic
Designer
to join our team. We have a fun and professional culture in a remote/hybrid working environment. We collaborate closely with partners and have great communication within the organization. With an in-house media and design team there are so many opportunities to grow to your passions and strengths. Your goals and expectations are made clear so that you can focus on professional growth and contributions to the organization.
The Graphic Designer is an individual who has talent, professionalism, and drive. They are a creative person who motivates and produces great work themselves. They will produce thought-through creative solutions for Ferguson’s business strategies. They have the ability to work with others in a fast-paced environment. The employee must display exemplary internal and external customer service skills as well as have the ability to give and receive critical feedback.
Core job functions include creating effective graphics and campaigns for Ferguson’s paid social media channels, display advertising, site content, and collaborating on cross team support. This associate will work closely with their team lead and marketing channel owners to develop design assets that are aligned with the overall company, channel, and department objectives and strategies.
Responsibilities:
Pitch and present ideas to partners
Design website content, such as articles, banners, and landing pages
Upload website content through a CMS system
Production and layout work on digital and print projects
Create display ads for open web and retargeting
Create/Design engaging static, animated, or carousel social media ads, including Facebook, Instagram, LinkedIn, and Pinterest.
Ideate concepts for broad reaching social campaigns
Work closely with counterparts across the internal agency to ensure design solutions meet business objectives and customer needs.
Qualifications:
Bachelor’s Degree in Graphic Design or Visual Arts and demonstrated ability of 6+years working as a Graphic Designer
A brilliant portfolio showcasing your best work
4 years of experience working on marketing, and/or advertising projects
Proficient to expert knowledge and experience with entire Adobe Creative Suite, including Photoshop, InDesign, Illustrator, Acrobat, and the Mac OS X operating system
Solid background in digital oriented projects including UX and UI
Interest and experience in After Effects / Video Editing / Animation
HTML / CSS knowledge and proficiency in working with CMS systems
Proficient in designing for social medium channels and familiar with animated, static and carousel posts and formats
Willingness to learn and incorporate feedback
Ability to follow instructions and improvise where needed
An excellent eye for clean design and typography
Attention to detail and a know how to effectively self-proof work
Ability to offer creative solutions to design challenges and think creatively
A love for design and desire to help others create their best work too
Experience working at an external agency or in house creative agency
Experience communicating ideas to business owners, partners in order to persuade, gain acceptance, or sell
Ability to communicate with internal/external clients – proven strong customer service skills
A firm grasp on how to create brand specific content
Full Time availability
Self-motivated, great teammate, and quick learner
Strong organizational skills
Experience in media arts (photography, videography, audio, etc) ideal
Experience working with Amplience CSS platform ideal
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
#LI-Remote
Pay Range:
Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.
$4,124.70 – $6,783.70
Estimated Ranges displayed are Monthly for Salaried roles
OR
Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information


👋 About
Owner.com
Owner is the all-in-one platform that restaurants use to succeed online.
You can think of it as Shopify meets HubSpot, but specifically for restaurants.
Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.
Learn more about the problems we are solving for our customers
here
.
🌎 Our Vision
We’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. All local service-based businesses are struggling with this same set of problems. Huge technology corporations are taking their customers, bleeding their profits, and making it difficult for them to survive.
So, once we nail the solution for restaurants – we’ll scale it into every other local business type.
Our vision of the future is making sure that the tens of millions of local business owners get the support and technology they need to succeed in the digital age.
⭐ Our team
With less than 80 teammates, we have one of the highest ARR/headcount ratios of all-time in our category. Our team includes alumni from tech companies such as Shopify, Instagram, Robinhood, DoorDash, SpaceX, ServiceTitan and institutions such as Stanford, Berkeley, Brown, Wharton, and Y Combinator.
🫵 Why we’re looking for you
As a Contract Video Script Writer at Owner you will play a vital role in scaling Owner.com’s organic video audience on YouTube.
You will be responsible for delivering 2+ long form (2000+ words) YouTube scripts per month
(
see example here
)
about topics like the restaurant industry, restaurant marketing, and local business marketing.
You’ll integrate inspiration from the best business content on YouTube and add your own creative spin as our unique brand presence on social platforms develops.
You are obsessive about creating incredible work and are self-starter that will push a project from initial ideas through the final delivery.
You’ll collaborate with the rest of the content team to stay ahead of schedule and also repurpose your scripts into short form scripts to allow for multi-platform presence.
This is a 100% remote position
💻 The impact you will have
Audience Growth and Impact: Creating videos that help reach hundreds of thousands of restaurant owners and help them change their businesses
Expert Craftsmanship: Taking raw creative elements and ideas and making best-in-class scripts
Iterative Excellence: Working with our evolving creative style to experiment with new intro structures, calls to actions, and storytelling tactics
Data Driven Creative Decisions: Receiving feedback via YouTube retention charts and audience comments for feedback to improve your videos each time.
👥 Who you’ll work with
This role will collaborate with other members of the content team, including content strategist, video editors, thumbnail designers, and our on-camera talent.
✅ Who you are
You are an expert at matching a client’s brand voice
You have written for a BUSINESS client before and have a general understanding of sales, marketing, and business
You have written scripts specifically for YouTube videos before
You are results oriented; you want your videos to get hundreds of thousands of views
You stay on top of deadlines, communicates proactively, and don’t need to be given the same feedback multiple times
YouTube specific expertise is a PLUS - You are a YouTube NERD and love watching and dissecting what makes truly great videos
🏆 Pay and benefits
Compensation is on a per project basis and budget for each script is $600+
This role is eligible for additional benefits and perks and potential full-time trajectory, depending on location. We are looking for long-term partners
⚙️
Hiring Process
Please submit your application to the following
google form
After an initial screening, select candidates will be sent a paid trial script to complete in 48 hours, so please be responsive to emails sent


YouTube Video Script Writer [Contract]

Product Designer – Design Systems
Location: London / Remote
Type:
Remote – Full-time
Workplace:
remote
Job Description:
All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location.
About Us
Chainlink is the industry-standard Web3 services platform that enables developers to build feature-rich Web3 applications with seamless access to real-world data and off-chain computation.
Chainlink has helped enable $8T+ in transaction value since the start of 2022.
Over 1,700 Web3 projects have integrated Chainlink services.
Chainlink is live on 15+ blockchains with many having joined the Chainlink SCALE program.
Chainlink is relied upon by industry-leading protocols like Aave, Compound, Paxos, Synthetix, and ENS.
Chainlink has delivered 7.4B+ data points on-chain and onboarded 900+ decentralized oracle networks.
Chainlink has established collaborations with Associated Press, Accuweather, AWS, Google Cloud, Meta, and Twilio.
The world-class Chainlink Labs research team has won various awards for its work on distributed systems, security, and more.
Who we’re looking for:
You re focused on what matters most and ignore unimportant industry distractions.
You take extreme ownership and deliver outstanding results.
You have a growth mindset, seek out feedback and engage in constructive dialogue with others to help them grow.
You move fast and evolve with rapidly advancing technologies.
You want to be part of a team that excels and is committed to building the Chainlink Network and growing the Web3 ecosystem over the long term.
You are welcoming toward a diverse network of participants joining an open, global standard.
You re excited about the future of Web3 and building a world powered by cryptographic truth.
The Product Team at Chainlink Labs is dedicated to delivering cutting-edge solutions for the rapidly evolving world of DeFi, on-chain finance, gaming, NFTs, and other major verticals. Our team of experienced product managers, designers, and engineers work together to create innovative products and services that enable smart contracts to securely access off-chain data and systems.
With a focus on user-centered design, we strive to create intuitive and seamless experiences for developers and end-users alike. We are constantly pushing the boundaries of what is possible in the blockchain space, and our products are used by some of the most innovative and forward-thinking organizations in the industry.
Whether it’s building new features for the Chainlink Platform decentralized oracle network, creating new tools and integrations for developers, or exploring new use cases for blockchain technology, the Product Team at Chainlink Labs is at the forefront of innovation in the blockchain space. Join us on our mission to create a more decentralized world.
We are seeking a talented and experienced Senior Product Designer to take ownership of our Design System. In this role, you will have the opportunity to explore, enhance, and scale our existing design components, define the vision for our Design System, and collaborate closely with our front-end engineering team to ensure successful implementation. If you are a systems thinker with a strong background in design systems, interaction design, and visual design, we invite you to join our team and play a key role in shaping our product experiences.
Objectives of this Role
Own and scale our Product Design System, including researching and experimenting with components to enhance or add to our component library.
Collaborate with product designers to ensure that all product designs leverage the design system and maintain comprehensive design system documentation.
Streamline Design System collaboration between Design and Engineering, ensuring seamless communication and implementation.
Define the vision and true north for our Design System, establishing long-term direction and goals.
Achieve 1:1 parity across all components between Figma and Storybook.
Qualifications
5-7 years of experience in building and managing large design systems.
Proven track record of working closely with engineers on the technical implementation of components, preferably with experience using Storybook.
Advanced proficiency in Figma, including advanced prototyping, interactions, motion, and component systems.
Strong systems thinking ability, with the capacity to understand complex needs and distill them into behaviors, patterns, flows, and components.
Excellent skills in interaction design, with a deep understanding of user interactions and state management.
Exceptional visual design skills, with a keen eye for aesthetic details and a passion for creating visually appealing user interfaces.
Preferred Qualifications
Familiarity with Web3 and Crypto products and technology.
Experience in designing developer tools or apps in the past.
Privacy Policy and an Equal Opportunity Employer:
Chainlink Labs is an Equal Opportunity Employer. To request an accommodation in our recruitment process, please contact us at people@smartcontract.com.
Please see our Privacy Policy for more information about how we collect and use your application information.


Product Designer - Design Systems

Senior Manager UX Writing
Location:
US National
Remote
, US
Job Description
Please note that the following job posting is for a fully
remote
position, allowing employees to work from their preferred location.
Who We Are
The UX Writing team at Wayfair is central to the company’s commitment to offering an intuitive shopping
experience
for all our customers. This role falls under the umbrella of the Global
Experience
Design (GXD) community at Wayfair, which encompasses Product Design, User Research, and UX Writing. Together, we steer Wayfair’s vision of becoming the go-to destination for
home
essentials, ensuring that everyone feels at
home
, no matter where they are. Join a cohesive unit that celebrates knowledge-sharing, inclusivity, and growth.
Dive deeper into the world of Wayfair’s GXD community through our Wayfair Design Blog. This dynamic team is spearheaded by Simone Orlowski and Betsy Bland.
What You’ll Do
Architect a seamless shopping
experience
through coherent UX writing across all storefront platforms.
Participate in the development of Wayfair’s new CMS, Block Builder, ensuring a consistent and intuitive user
experience
.
Work with cross-functional teams, including UX Research, Systems, Accessibility, and Platforms, to craft comprehensive digital strategies.
Create content models for designers.
Establish a content matrix for consistent messaging across all platforms
Oversee and guide a team of UX writers, ensuring top-down strategy alignment and prioritization in line with organizational goals.
Engage in cycle-to-cycle projects, maintaining an alignment with the company’s tech and business objectives.
Act as a mentor, guiding junior team members through projects, helping to shape the nature of the work, set expectations, and ensure delivery.
Engage in occasional
travel
(<10%) for summits and group events to connect with the wider team and stakeholders
What You’ll Need
Boast 8+ years of
experience
in UX writing, copywriting, technical writing or a related
field
and 2-3 years of
experience
in people management.
Thrive when facing substantial, undefined challenges, carving out actionable plans and ensuring their successful execution.
Are adept with industry-standard tools, including content management systems and organizational platforms like JIRA.
Hold a
bachelor
‘s
degree
in English, journalism, library science, communications, marketing, or a related domain (or have equivalent professional
experience
).
Possess a deep understanding of
experience
design essentials like journey maps, content audits, user flows, competitive analyses, and content hierarchies.
Appreciate the symbiotic relationship between design and content, focusing on creating a holistic user
experience
.
Excel in presenting ideas, nurturing relationships across teams, and sharing insights across organizational strata, inclusive of the c-suite.
Employ critical thinking in your endeavors, focusing on long-term gains, executing tasks promptly, learning from setbacks, and pivoting when necessary to ensure the best outcomes.
Demonstrated outcomes against organizational/company priorities.
Why You’ll Love Wayfair
Paid Holidays
Paid Time Off
Full Health
Benefits
(Medical, Dental, Vision, HSA/FSA)
Life Insurance
Tuition Reimbursement
Disability Protection
Global Wellbeing (Gym/Fitness discounts, Mental Health, Financial Health, Caregiver Services)
Fertility Support
Paid volunteer work
401K matching
+ more!
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Assistance?
For more information about applying for a career at Wayfair,
visit
our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the
home
. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be
home
to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call
home
. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here:
https
://www.wayfair
.com
/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair
.com
. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair
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Senior Manager UX Writing

Senior UX Researcher
Location:
United States
REMOTE
, USA
POINTCLICKCARE – PRODUCT MANAGEMENT
REMOTE
Workplace:
remote
Job Description:
For more than 20 years, PointClickCare has been the backbone of senior care. We ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
The Senior UX Researcher role helps
drive
strategic and tactical iteration of our products by conducting research, performing usability studies, and evaluating and presenting qualitative and quantitative data to help the Product and UX team better understand what would make a user s
experience
more intuitive and successful.
Key Responsibilities
Responsible for user outreach discovery and validation activities including use case discovery, persona and journey mapping development and usability testing. They are the expert on the team that ensures product gains feedback that is unbiased standardized. Provides project leadership to other researchers and designers on an initiative as appropriate.
Leads or participates in design workshop activities to help the team generate data-informed solutions. Strategizes and determines project needs/methodologies and is able to communicate strategic decisions to leadership and stakeholders effectively.
This role interprets data from user calls to provide useful insights to Product, UX Design, and Engineering. Quickly performs analysis and synthesis using various tools and methodologies.
They collaborate with internal SMEs, customer success, data science, and customer insights to assist in maturing the team’s understanding of personas, journeys, and use cases.
Articulates the outcomes of research activities to leadership and other stakeholders to demonstrate work achieved during D&D and Delivery and assists Product Managers and UX Designers in adopting research best practices.
Other duties as assigned.
Qualifications & Skills
Highly motivated, results-driven person, who has strong UX research skills, a true passion for their work and desire to make their projects succeed.
Demonstrated ability to collaborate with other team roles to enculturate user-centered outcomes.
Bachelor
s
degree
in psychology, statistics, human-computer interaction, information systems or a related
field
.
At least 5 years of
experience
as a user
experience
researcher or similar role with a customer focus.
Demonstrated ability to synthesize real user feedback into insights that
drive
user-centered decision making for a broad audience.
Demonstrated written and verbal communication skills, including techniques to persuade and negotiate and the ability to articulate alternative approaches.
Experience
in research tools such as Dovetail, Optimal, UserZoom, User Testing and/or SurveyMonkey and analytics platforms such as Pendo, Splunk, Matomo, or Google Analytics.
Knowledge of key design tools such as Figma, Miro, and Adobe Creative Cloud.
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare
.com
should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare s human resources team: recruitment@pointclickcare
.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.


Senior UX Researcher

Graphic and Web Designer
Position: Full-time, exempt
Team: Philanthropic Partnerships and Influence
Location: Remote, flexible within the United States, and open to outside the United States
Salary: USD $92,150
Reports to: Director of Communications
We are excited to engage a Graphic and Web Designer who will be responsible for providing design support and guidance on both externally facing products as well as key internally facing communications. The successful candidate is a mid-level creative who can maintain a clean, high-quality, unified brand and style across all Thousand Currents’ products and materials. Reporting to the Director of Communications, the designer should be an out-of-the-box creative who can simultaneously design print and digital products, manage visual web content, and effectively project manage to ensure that all collaborators are equipped to leverage our brand for maximum impact. We are looking for a highly motivated and responsible team player who is self-driven, pays attention to detail, can consistently develop creative ideas, and produce quality work in a virtual and global environment. The designer should have an understanding of, or commitment to, Thousand Currents mission, vision, and values.
Essential Functions:
1. Provide graphic design products for external and internal communications in line with Thousand Currents’ brand guidelines. 40%
Serve as an internal design expert by collaborating with teams in brainstorming, conceptualizing, and creating innovative designs for organizational programs and initiatives.
Create and maintain all graphic design files including print, digital/web, social media by updating and adding to existing templates.
Manage design cycles from rough draft to revision(s) to final products that have been customized and tested across all mediums.
Maintain a roster of Global South-based creatives who can be key resources in producing culturally inclusive products.
Along with the Communications Team, manage visual consistency and brand integrity across all organizational portfolios, initiatives, and products.
Stay current on creative, marketing, and digital trends and techniques, and identify opportunities to lean into experimentation.
2. Manage visual web content production in WordPress. 30%
Create visually engaging campaign landing pages.
Curate and edit photos, videos, and graphics.
Maintain site upkeep, such as homepage and other template updates.
Coordinate with third-party developers and IT team when troubleshooting website issues.
Monitor online traffic and make suggestions to optimize website performance and CMS.
Create support documents and production processes as needed.
3. Project manage design cycles with cross-collaborative input. 20%
Provide operational support by managing and tracking projects in Asana.
Ensure seamless organization of photo and film collateral in digital asset management system.
Manage budgets and timelines to ensure that all deliverables are completed on time and within budget.
As a key member of the Communications team, contribute to brainstorming, developing, and executing new ideas as well as providing backup coverage for other team members.
Along with Director of Communications, support launch and development of forthcoming Artist(s) in Residence program.
Perform other related duties as assigned.
4. Participate in organization-wide learning, cross-program partnership and administrative efficiency: 10%
Along with all other staff, this position contributes to Thousand Currents’ culture of teamwork and continuous learning and does what it takes to ensure that Thousand Currents staff collaborate and support each other within and across programs and excel in an environment where every member takes care of their own basic administrative needs. This includes but is not limited to:
Showing up fully for learning and planning activities, including staff meetings, retreats, trainings, planning, and strategy sessions;
Pitching in when needed for organization-wide activities, such as the Thousand Currents Academy, annual events, fundraising drives, partner visits etc.;
Supervising and project management of relevant volunteers and interns, and ensuring that they have a positive learning experience at Thousand Currents; and
Managing your own regular administration, including timely submission of receipts, reimbursement requests, scheduling, travel planning, filing HR paperwork etc.
Note: Thousand Currents is committed to responding flexibly to changing circumstances and priorities which means that the expectations of every position are dynamic. This description reflects the assignment of essential functions, but does not proscribe or restrict the tasks that may be assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
Artistic Sensibility: Creativity and ability to create current, timely, aesthetically pleasing, and invitational designs are essential; candidates must have knowledge of and experience in applying design principles and design elements.
Proficiency in Adobe Creative Suite, Canva, and Figma.
Experience upholding organizational brand identity and guidelines.
Demonstrated ability to use technology and user-centered design.
Awareness of and commitment to best practices for creating accessible design products.
Excellent communication skills, particularly writing, editing, and synthesizing complex information;
Commitment to Thousand Currents’ vision; proven strategic planning experience; outstanding critical thinking skills, and the flexibility to change course as needed;
Ability to work collaboratively, independently, proactively, creatively, and respectfully in a virtual team environment with multiple constituencies and audiences;
Strong judgment and discretion in dealing with sensitive information;
Ability to participate in team and staff meetings that may occur during early morning or later evening hours, depending on local time zone;
Proficiency in written and spoken English is required and proficiency in additional language(s), in particular Spanish and/or Portuguese and/or French and/or Arabic, is an asset;
Proficiency in, or willingness to learn, MS Office, Salesforce, Egnyte, Slack and Asana;
EDUCATION AND EXPERIENCE:
Strong graphic design portfolio demonstrating creative problem-solving for digital, event, and publication materials. Additional experience with or interest in illustration, video and audio editing, photography, or animation is a plus.
Minimum five years’ design experience in either communications, marketing, branding, or storytelling.
Track record of operational effectiveness including project management, timelines, invoicing, and database management.
PHYSICAL REQUIREMENTS: The physical demands of this position are light with the expectation that the staff person can exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Light work usually requires walking or standing to a significant degree. Physical demands are in excess of those of sedentary work. The position requires frequent computer use at a workstation.
As Thousand Currents staff work in a number of locations and come together for meetings on occasion, all staff must be able to travel by car and plane to meetings at locations nationally and internationally. Availability to travel and maintenance of a valid passport is required. National or international travel represents approximately 30% of the time for this position.
Thousand Currents will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description and its physical requirements will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
EQUAL EMPLOYMENT OPPORTUNITY: Thousand Currents is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions.
SALARY: USD $92,150
HOW TO APPLY: Please submit a cover letter and portfolio to jobs@thousandcurrents.org with Graphic and Web Designer in the subject line. Position will remain open until filled.


Graphic and Web Designer

Graphic Designer
We are looking for someone with Automotive (Car) Graphic Design Experience to join our team!
A Graphic Designer has a proven skill set with an understanding of how print & traditional design help Stream Companies and our clients develop, implement, and maintain integrated campaigns and strategies. A Graphic Designer possesses a can-do attitude and plays a fundamental role in developing multi-channel visual marketing that aligns with our clients’ overall brand strategies. A Graphic Designer is proactive and eager to learn new technology, trends, and processes. The ideal candidate
MUST HAVE AUTOMOTIVE EXPERIENCE!
Essential Responsibilities:
Develop and create visually appealing and effective marketing across a range of mediums, including but not limited to:
o Establish & Run Digital Automation o Customization of Existing Products (Ex: Direct Mail)
o Newsprints o Flyers
o New Automotive Incentive Work o Resizing Established Look for POP Items CRM Emails
o Resizing Pitch Deliverables
o Outdoor Signage/Billboards
Ensure projects are delivered on time and in line with the clients’ brands & expectations
Help perform the Senior Design role in their absence (proof, manage out of office list, boost list)
Mentor junior-level staff
Review and comment on peer work in proofing when priorities permit
Develop conceptual work and proactive ideas
Qualifications:
Bachelor’s degree or certificate in graphic design, or related fine arts field
3+ years of work experience in the Automotive (car) industry
Skills & Experience:
Proficient in Illustrator, InDesign, Photoshop, and Acrobat o The ability to use these programs as efficiently as possible to create technically and aesthetically well-structured design pieces
Understanding of all printing processes, terms, and techniques. Troubleshoot print issues
Utilize Delivra Drag & Drop Editor for Turn Key Email Products
Knowledge of digital file formats, setup, and design best practices
Detail-oriented with strong organizational and project management skills, able to work well under deadlines, and perform multiple tasks effectively and concurrently
Strong knowledge of key accounts to enforce brand guidelines with peers
Stay informed of current client & manufacturer campaigns assisting in the coordination of necessary content across multiple pieces
Understanding of automotive marketing and Stream products, the why behind the work


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