Cost Per Hire (CPH)
Cost Per Hire (CPH) is one of the most crucial recruitment metrics that helps organizations measure the financial impact of their hiring processes. It is a key performance indicator (KPI) that quantifies the total cost incurred to recruit a new employee. Understanding CPH allows businesses to make informed decisions about their recruitment strategies, optimize spending, and improve overall hiring efficiency.
What is Cost Per Hire?
Cost Per Hire is calculated by adding all recruitment-related expenses and dividing the total by the number of hires within a specific period. The formula is as follows:
CPH = (Internal Recruitment Costs + External Recruitment Costs) / Total Number of Hires
- Internal Recruitment Costs: These include salaries of recruitment staff, employee referral bonuses, HR software subscriptions, and operational costs.
- External Recruitment Costs: These include job board fees, agency fees, advertising costs, and relocation expenses.
Importance of Cost Per Hire in Recruitment and HR
- Budget Optimization: CPH provides a clear picture of how much an organization is spending on recruitment, enabling HR teams to allocate budgets more effectively.
- Efficiency Analysis: By tracking CPH over time, organizations can identify inefficiencies in their hiring processes and address them proactively.
- Strategic Decision-Making: A low or high CPH can signal areas where investments need to be adjusted, such as tools, recruitment channels, or training programs.
Real-World Examples of Cost Per Hire
- Tech Companies: The average cost per hire (CPH) in the U.S. is approximately $4,700, according to the Society for Human Resource Management (SHRM). For tech companies like Google or Microsoft, the cost may be higher due to competitive salaries, relocation expenses, and employer branding efforts.
- Healthcare Industry: A 2022 industry study found that the average cost of turnover for a staff registered nurse is $46,100 per position, which includes recruitment and onboarding expenses.
- Startups: Startups often employ cost-effective recruitment strategies, such as employee referrals and social media hiring, to maintain a low cost per hire (CPH). For instance, leveraging in-house hiring methods can reduce costs by 50-60%, and approximately 85% of jobs are filled through networking and referrals.
Stats and Insights
- Investing in modern HR technology can lead to significant cost savings in recruitment. According to a LinkedIn report, companies with strong employer brands experience a 43% decrease in cost per hire.
- The average CPH varies by industry. For example, CPH in the financial services sector is significantly higher than in retail due to the complexity of roles and higher salary expectations.
- Research indicates that companies can save over $7,500 per hire by using referral programs, as the cost per hire for employee referrals is typically lower than other recruiting methods.
How to Reduce Cost Per Hire
- Leverage Technology: Use applicant tracking systems (ATS) and AI-driven recruitment tools to automate repetitive tasks and streamline processes.
- Focus on Employer Branding: A strong employer brand can attract high-quality candidates organically, reducing dependency on paid advertisements.
- Expand Talent Pools: Building a talent pipeline ensures quicker and more cost-effective hiring in the future.
- Use Data Analytics: Analyze past hiring data to identify cost-saving opportunities, such as which job boards or channels yield the best ROI.
To Conclude
Cost Per Hire is more than just a number; it’s a reflection of an organization’s recruitment efficiency and financial health. By keeping CPH in check, businesses can not only save money but also enhance the candidate experience and improve time-to-hire metrics.
In today’s competitive landscape, tracking CPH alongside other KPIs like quality of hire and time to fill is essential for HR teams aiming to build a robust and sustainable recruitment strategy. Whether you’re hiring for a Fortune 500 company or a small business, understanding and optimizing your Cost Per Hire is a step toward smarter, more cost-efficient recruitment practices.