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Privacy And Policy

  1. Purpose and Scope
    • This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our website, www.Gloroots.com (“website”). If you see an undefined term in this Privacy Policy, it has the same definition as in our Terms of Service. When this policy mentions “Gloroots,” “we,” “us,” or “our” it refers to our company “GlobalRoots Inc”/ “Zemploy India Private Ltd” and any other holding/subsidiary/associate company, being the company that is responsible for your information under this Privacy Policy. You may access Gloroots’s Terms of Service from _____.
    • Our Privacy Policy governs your visit to our Website, and explains how we collect, safeguard and disclose information that results from your use of our Service.
    • We use your data to provide and improve Service. By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Service (“Terms”). Our Terms govern the of our Website and together with the Privacy Policy constitutes your agreement with us (“Agreement”) .
  2. Defination
    • “Cookies” are small files stored on your device (computer or mobile device).
    • “Data Controller” means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
    • “Data Processors” means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various service providers in order to process your data more effectively.
    • “Data Subject” is any living individual who is the subject of Personal Data.
    • “Data Protection Laws”means any law, regulation or directives or requirements of any regulatory body which relates to the protection of individuals with regard to the processing of Personal Data, including but not limited to Information Technology Act, 2000 (as amended by the Information Technology Amendment Act, 2008) read with the Information Technology [Reasonable Security Practices and Procedures and Sensitive Personal Data or Information] Rules, 2011 (SPDI Rules) within Indian jurisdiction, the General Data Protection Regulation within EU jurisdiction, the California Consumer Privacy Act.
    • “Highly Sensitive Data” means personal data whose unauthorized disclosure or use could reasonably entail a serious potential security or privacy risk for a data subject, including but not limited to government issued identification numbers such as national insurance numbers, passport numbers, driver’s license numbers, or similar identifier, or credit or debit card numbers, medical or financial information, biometric data, and/or financial, medical or other account authentication data, such as passwords or PINs.
    • “Personal Data” has the meaning set forth in Data Protection Laws and Regulations relating to the collection, use, storage or disclosure of information about an identifiable individual, or if no definition, means information about an individual that can be used to identify, contact or locate a specific individual, or can be combined with other information that is linked to a specific individual to identify, contact or locate a specific individual. For purposes of the DPA, Personal Data is as described in the scope of Processing described in Appendix 1.
    • “Processing” or “Process” means any operation or set of operations which is performed on Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
    • Usage Data is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
  3. Types of Data Collected
    • Usage Data

      While using certain parts of our Website, you may be asked to create a user id and we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
      • Email address Phone number
      • First name and last name
      • Address, Country, State, Province, ZIP/Postal code, City
      • Cookies and Usage Data
      • We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
    • Personal Data
      • We may also collect information that your browser sends whenever you visit our Website or when you access the same through any device (“Usage Data”).
      • This Usage Data may include information such as your computer’s internet protocol address (e.g. IP address), browser type, browser version, the webpages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
      • When you access the Website with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
      • Cookies and Usage Data
      • We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
    • Tracking Cookies Data
      • Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
      • The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by Gloroots and its service providers for the technical administration of the Website, research and development, and for User administration. These cookies are intended to be automatically cleared or deleted when the User quits the browser application. All Users are, however, encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, since it is impossible for Gloroots to guarantee, predict or provide for the behaviour of every User’s equipment. However, if you do not accept cookies, you may not be able to use some portions of our Website.
      • While using our Website, we may also collect the following information (as and when it may become applicable): sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements and any other agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.
      • Please refer to our Cookie Policy for details on cookies and how we handle them.
  4. Data Controller and Data Processor: We process two main types of personal data.
    • Customer Data - Personal data that forms part of data that is provided by our customers and their end-users while they use the Website.
    • Other Data Personal data about our customers, visitors and other individuals that is collected and processed directly by us.
    Our customers are the controller of Customer Data and Gloroots is the processor of Customer Data and is also the Controller of Other Data.
  5. Information We Collect We process two main types of personal data.
    • Customer Data Personal data that forms part of data that is provided by our customers and their end-users while they use the Website.
      • As customers, the data is provided by you, when you use Gloroots’s Website and Services.
      • Customer Data may be processed by us as a result of customer’s use of the Website when our customers, or their end-users, input or upload information on the Website.
      • This data includes name, email address, phone number, job title and other relevant information for your employees. We collect billing details for invoice purposes.
    • We also collect data when you use our website:
      • Communications with Gloroots. When you communicate with Gloroots or use the Website to communicate with us, we collect information about your communication and any information you choose to provide.
      • Information you choose to give us. You may choose to provide us with additional personal information in order to obtain a better user experience when using the Website. This additional information will be processed based on your consent.
      • Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, respond to surveys, post to community forums, participate in promotions, or use other features on the website (if available and applicable).
      • Information We Automatically Collect from Your Use of the Website. When you use the Website, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Website.
      • Geo-location Information. When you use certain features of the Website, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. The website may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions.
      • Usage Information. We collect information about your interactions with the Website such as the pages or content you view, your searches for a product/service that is provided by Gloroots, and other actions on the website.
      • Log Data and Device Information. We automatically collect log data and device information when you access and use the Website, even if you have not created an account with Gloroots and/or the website or logged in. That information includes, among other things: details about how you’ve used the website (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the website.
      • Cookies and Similar Technologies. We may also allow our business partners to use these tracking technologies on the website, or engage others to track your behavior on our behalf.
      • Information We Collect from Third Parties. Gloroots may collect information, including personal information, which others provide about you when they use the website or reach the website through a third-party, or obtain information from other sources and combine that with information we collect through the website. We do not control, supervise or are responsible for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
      • Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. We may receive information about you and your activities on and off the website through partnerships, or about your experiences and interactions from our partner ad networks.
  6. Information We Collect We process two main types of personal data.
    • Customer Data Personal data that forms part of data that is provided by our customers and their end-users while they use the Website.
      • As customers, the data is provided by you, when you use Gloroots’s Website and Services.
      • Customer Data may be processed by us as a result of customer’s use of the Website when our customers, or their end-users, input or upload information on the Website.
      • This data includes name, email address, phone number, job title and other relevant information for your employees. We collect billing details for invoice purposes.
    • How we use Customer data
      • We use your data to authenticate you and authorize access to our Website and services
      • We only process Customer Data on behalf of our customers and in accordance with their instructions provided in the applicable services agreement with us, if there is no such specific services agreement, then per the Terms. We use the data that we have about you to provide access to our Website, our services (where applicable) and provide customer support to you. In each case, Gloroots collects such information only in so far as is necessary or appropriate to fulfil the purpose of the interaction by you with GloRoots.
      • To send emails and other communications. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our services and our services offerings. These communications are considered part of the Services and you may not opt out of them.
      • Customer Support. If you send us a request (for example via a support email or via one of our feedback mechanisms), we respond to your request or to help with your issues. We may also gain access to the personal data stored within our CRM as a result of the support
      • For any other purpose as provided for in the services agreement/ Terms between us and the customer, or as otherwise authorized by the customer;
      • In accordance with or as may be required by law.
      • Analytics: We may use third-party service providers to monitor and analyze the use of our Website.
      • Links to Other Sites: Our Website may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
  7. How we use other data
    • Customer Data Personal data that forms part of data that is provided by our customers and their end-users while they use the Website.
      • As customers, the data is provided by you, when you use Gloroots’s Website and Services.
      • Customer Data may be processed by us as a result of customer’s use of the Website when our customers, or their end-users, input or upload information on the Website.
      • This data includes name, email address, phone number, job title and other relevant information for your employees. We collect billing details for invoice purposes.
    • How we use other data
      • We may send you service related messages or marketing / promotional materials. You may choose to restrict the collection or use of your personal information
      • We will update you with improvements in our services, new features and from time to time also carry out direct marketing of our products and services. Direct marketing is carried out only if you consent to receiving such communications from us or we have a legitimate purpose for doing so.
      • Users under 16 years of age: The Sites and Services do not knowingly collect personal information from users under the age of 16. If you are under the age of 16, you are not permitted to use the Sites and Services or to disclose Personal Information. If we learn we have collected or received Personal Information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.
  8. Lawful bases for processing
    • We have lawful bases to process your personal data. We also use your consent as bases for lawfully processing your personal data
    • We have lawful bases to process your personal data. We also use your consent as bases for lawfully processing your personal data
    • In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
    • Where you have consented to a particular processing, you have a right to withdraw the consent at any time.
  9. Data Retention Policy
    • We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
    • Customer Data - We retain your information as per applicable laws.
    • Gloroots will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the terms and conditions of our Order Form and the licensing agreements that are executed between Gloroots and its customers and as required by applicable laws. When the license to use the Software is withdrawn then we delete all personal information about you within a specific period.
    • Other Data - We retain your information for as long as necessary for the purposes that we have described in this Policy
    • Gloroots may retain Other Information pertaining to you for as long as necessary for the purposes described in this Policy.
  10. Your Rights
    • Information Technology Act (ITA) 2000, and Information Technology “Reasonable security practices and procedures and sensitive personal data or information” Rules 2011 are in line with global standards including the EU, OECD, CCPA and APEC principles on privacy. You may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information. We strive to use your information fairly, lawfully and transparently.
    • Your Rights to Control Data
    • Whenever you use our Services, we aim to provide you easy means to access, modify, delete, object to or restrict use of your personal information
    • We strive to give you ways to access, update/modify your data quickly or to delete it unless we have to keep that information for legal purposes. Some rights can be accessed from within the Gloroots application. For visitors, these rights can be exercised by contacting us with your specific request.
    • Notice: A data controller shall give simple to understand notice of its information practices to all individuals, in clear and concise language, before any personal information is collected from them.
    • Choice and Consent: A data controller shall give individuals choices (opt-in/opt-out) with regard to providing their personal information, and take individual consent only after providing notice of its information practices.
    • Collection Limitation: A data controller shall only collect personal information from data subjects as is necessary for the purposes identified for such collection, regarding which notice has been provided and consent of the individual taken. Such collection shall be through lawful and fair means.
    • Purpose Limitation: A data controller shall collect, process, disclose, make available, or otherwise use personal information only for the purposes as stated in the notice after taking consent of individuals. If there is a change of purpose, this must be notified to the individual. After personal information has been used in accordance with the identified purpose it should be destroyed as per the identified procedures.
    • Access and Correction: Individuals shall have access to personal information about them held by a data controller; shall be able to seek correction, amendments, or deletion such information where it is inaccurate; be able to confirm that a data controller holds or is processing information about them; be able to obtain from the data controller a copy of the personal data.
    • Disclosure of Information: A data controller shall only disclose personal information to third parties after providing notice and seeking informed consent from the individual for such disclosure. Third parties are bound to adhere to relevant and applicable privacy principles. Disclosure for law enforcement purposes must be in accordance with the laws in force. Data controllers shall not publish or in any other way make public personal information, including personal sensitive information.
    • Security: A data controller shall secure personal information that they have either collected or have in their custody, by reasonable security safeguards against loss, unauthorised access, destruction, use, processing, storage, modification, deanonymization, unauthorized disclosure [either accidental or incidental] or other reasonably foreseeable risks.
    • Openness: A data controller shall take all necessary steps to implement practices, procedures, policies and systems in a manner proportional to the scale, scope, and sensitivity to the data they collect, in order to ensure compliance with the privacy principles, information regarding which shall be made in an intelligible form, using clear and plain language, available to all individuals.
    • Accountability: The data controller shall be accountable for complying with measures which give effect to the privacy principles.
  11. Your information shared with others
    • Recipients of your data: Your data will be shared with other recipients in order to provide you with access to the Website and services. We use third party servers/systems that provide the services necessary for use and access to the Website and services.
    • While we aim to limit the sharing of your data, at times, it is necessary to share your data with certain service providers. Examples of when and for what purpose your data is shared include data center/ hosting services, email marketing services, etc
    • The following categories of recipient will most likely receive your data in order for us to provide services to you
    • To Comply with Laws. - If we receive a request for information, we may disclose only if we reasonably believe that the disclosure is substantial and reasonable and in accordance with or required by any applicable law, regulation or legal process.
  12. Other important information
    • Analyzing your Communications. We may review, scan, or analyze your communications on the website for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.
    • Google Maps/Earth. Parts of the website may use Google Maps/Earth services, including the Google Maps API(s). Use of Google Maps/Earth is subject to Google Maps/Earth Additional Terms of Use and the Google Privacy Policy.
    • Third Party Partners & Integration: The website may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“Third Party Partners”). Gloroots doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Gloroots, or both. These Third Party Partners will have their own policies for use, protection and disclosure of personal information. We encourage you to review the privacy policies of the other websites you visit.
  13. Your Data Protection Rights under General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and other jurisdictions
    • GDPR:
      • Governance of processing EU User data: We process information of Users in the EU in accordance with European laws and regulations such as the General Data Protection Regulation (GDPR). The GDPR governs how we may process your information, and the rights that EU Users have in relation to your information. This means that we will collect and use your information only where:
        • We need such information to provide you access to the Website and service and fulfil our obligations to you under our Terms. This includes the functionalities of the Website and/or Services;
        • The collection and use of your information is justified because of a legitimate interest such as for research and development or marketing the services (but only where our legitimate interest isn’t overridden your interest in protecting your information);
        • We have obtained your consent for using your information in a certain way; • The collection and use of your information is necessary for compliance with our legal obligations;
      • Withdrawal of consent: You may withdraw your consent for using your information at any time. Depending on the situation you can either withdraw your consent by writing to. Where we are using your information because of a legitimate interest to do so, you have the right to object to that use. However, if you do so, you may not be able to continue using the functionalities of the Website and/or the Services.
      • Cross Border Transfer of Information: In the event we transfer information of Users in the EU to a Service Provider located outside the EU and/or is not subject to an adequacy decision by the EU Commission, we will ensure that:
        • We obtain your prior consent for such transfer; and
        • Such service providers have appropriate safeguards for your information by way of entering into a binding agreement that provides for the same.
    • CCPA:
      • Governance of Personal Data as per CCPA. According to CCPA we agree to the following:
        • Users can visit our site anonymously.
        • Data Protection rights as per CCPA.
        • Users will be notified of any privacy policy changes on our privacy policy page.
        • Users are able to change their personal information by emailing us at _____________..
      • Data Protection rights as per CCPA.
        • To the extent that the CCPA applies, you acknowledge that we are a business and that we are engaged as the service provider to you.
        • In accordance with the CCPA, Supplier shall:
          • neither sell Personal Data nor collect, retain, disclose or use Personal Data for any purpose other than providing the Services;
          • implement and maintain appropriate measures to comply with a Consumer request to opt-out, access or erase Personal Data and
          • ensure that any Service Provider that it engages to provide the Services complies with this Privacy Policy, the Terms and all applicable data protection law.
        • Users will be notified of any privacy policy changes on our privacy policy page.
        • Users are able to change their personal information by emailing us at _____________..
    • Our Policy on “Do Not Track” Signals:
      • We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
      • You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
    • Rights in respect of your information: The laws of some countries grant particular rights in respect of personal information. If you are a User in such jurisdictions, you may have the right to:
      • Request a copy of your Personal Data;
      • Request that we correct inaccuracies relating to your Personal Data;
      • Request that your Personal Data be deleted or that we restrict access to it;
      • Request a structured electronic version of your Personal Data; and
      • Object to our use of your Personal Data;
  14. Security Measures to Protect your Data
    • Security Measures
      • We implement security controls to prevent breaches and unauthorised access to your data.
      • We maintain reasonable and appropriate security measures to protect Customer Data and Other Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
      • Examples of security measures include Cyber security controls, Due diligence on our third3rd party service providers, Data encryption in transit and at rest, , logging and monitoring for threats and vulnerabilities, Access management etc.
      • We also subject our services to internationally recognised certification and attestation standards. Details about our security measures, the aforementioned certificates and reports are available on request and upon a mutual NDA.
    • Protection of Personal Information
      • The website and Services use commercial efforts to maintain safeguards for protection of your Personal Information.
      • Gloroots takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
    • Privacy Policy change
      • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
      • We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.
      • You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy is effective when they are posted on this page.
      • Gloroots reserves the right to modify this Policy at any time in accordance with this provision. If we make changes to this Policy, we will post the revised Privacy Policy on the website and update the “Last Updated” date at the top of this Policy. Your continued access to or use of the website and the Services will be subject to the revised Privacy Policy.